Cancellation Policy

It has been disclosed to you, the fee collected by Mission Moving LLC is a broker fee. This is our fee for locating and dispatching a fully licensed and insured household goods motor carrier. The carrier pays, which will be paid C.O.D by you to the independently owned carrier in two payments; half upon
pickup and half upon delivery of your household goods, to its intended destination. You are aware that these are separate transactions between you
and the assigned carrier. Mission Moving LLC does not participate in the collection of carriers pay nor do we share in the proceeds of carrier pay.
Once your payment is processed for our fee, we will immediately have our dispatch department initiate the process of locating a licensed and insured carrier to transport your household goods. Since our fee for service begins immediately, you understand and agree to our broker fee being Non-
Refundable with no exceptions once your payment is processed for our fee. Should this agreement be cancelled by you after 72 hours, a carrier is assigned to your move, all services on behalf of Mission Moving LLC will be considered “Services Rendered” and there will be NO REFUND for our fee. For all orders canceled after 72 hours, Mission Moving LLC will apply our nonrefundable fee collected from you to any future move for a period of 12 months from the date of your original order. If the move is canceled within 72 hours of being booked, Mission Moving LLC will keep 15% of the deposit for processing fees.

Mission Moving LLC 1-888-725-6970
200 Knuth Road Suite #206 – Boynton Beach, FL 33436

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